Returning from lunch you see that you have three missed calls. You call them back and find out that they are passengers who report an incident that occurred with one of your drivers. They each recount the incident similarly:
The bus arrived at the 2nd Street stop were two passengers boarded using the rear entry and two passengers exited from the front exit. The second passenger to exit attempted to retrieve her bicycle from the storage rack on the front of the bus, but the driver accelerated before she could retrieve it. The passenger jumped back to avoid injury and scuffed her knee on the corner of the bus and her elbow on the pavement. The bus driver did not stop. One passenger indicates that he heard the driver chuckle while accelerating and that he thought the driver smelled like booze. The driver denies that he knew the incident occurred, but did admit that there was an unclaimed bicycle still on his rack.
What do you do? Do you know where to find the answer?
Can you order a drug or alcohol test?
What if a supervisor witnessed the incident on camera?
What if the passenger was seriously injured? Killed?
In this DER training course geared toward FTA-regulated employers you will learn everything you need to know to become a DER including:
You will also receive resources, reference materials, and helpful guides to help you while becoming a successful Designated Employer Representative.
If you have any questions please call 1-888-390-5574 or send an email to email@example.com
This course includes formal assessment techniques with quantitative strategies. Course exams utilizing a number of random questions taken from a larger question pool assess the understanding of key terms and concepts within the curriculum as well as the learner’s preparedness for a variety of real-world scenarios.
Students will need access to a computer with reliable internet access. The computer must be able to play video. Our videos are optimized for FlashPlayer.
This course may take longer or shorter to complete depending on student pace, reading, and comprehension level. Here is a breakdown of the average time for this course: