Refund Policy

We do not accept returns or exchanges of any courses or training materials purchased by or shipped to you. If any physical items purchased by you are defective, please contact us at 1-888-390-5574 with details of the product and the defect. If requested you can send the item you consider defective to:

640 E New Haven Avenue #1929
Melbourne, Florida
32901

Upon receipt of the returned physical product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

A Trusted Education Provider & Training Partner

Not all training companies are created equal. Our drug and alcohol training courses have been recognized and approved by certification and credentialing boards around the world to provide meaningful continuing education to their members. We are constantly being recognized by more organizations for more courses; to find out if your board has already approved one or more of our courses, please visit our approved provider list. If your organization isn’t listed there yet, you can send us an email with your name, organization, and the courses you are interested in taking and we’ll get our team working on becoming an approved provider right away.